Version of August 2023

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Our Privacy Policy explains:

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• What information we collect and why we collect it.

• How we use this information.

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We are a thermoplastic company that manufactures hoses and seeks to provide practical and innovative solutions for various segments that require hoses such as Home and Garden, Civil Construction, Agriculture, and Industrial Technical.

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Your privacy is important to us, so as a user, please take the time to familiarize yourself with our practices. And if you have any questions, please refer to this page or contact us through our customer service channels.

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We refer to the company through the use of terms such as "site," "we," "our," "us," words such as "you," "your," and similar expressions refer to our customers or users of our site. By visiting our site, you automatically accept the conditions described below, which constitute our Privacy Policy.

 

INFORMATION WE COLLECT

Important: You are not required to provide information on our site. However, without providing certain information when requested, you will not be allowed access to some features. We collect information to provide better services to all our users, and it occurs as follows:

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1. Collection of Personal Information

Mangueplast may collect personally identifiable information such as name, surname, email, password, phone number, CPF, and data for payment purposes.

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Mangueplast will use this information to process and complete your access to the site. Such data may be stored. Thus, in accordance with art. 7, item IX c/c art. 10, both of Law 13.709/2018 (General Data Protection Law), we may send messages.

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2. Use of Your Personal Information

Whenever you access and use our service platform, Mangueplast will receive and automatically store information, including your IP address, cookie information, which will be related to the personal information you provide.

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Mangueplast will make your personal information available, without notice, only in the event of: (a) applicable legislation, regulation, legal process, or governmental request; (b) to comply with an investigation of potential violations; (c) fraud or for security; or (d) to protect against harm to the rights, property, or safety of Mangueplast, our users, or the public, as requested or permitted by law.

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Mangueplast will register the user, keeping in its system specific records of the transactions carried out.

The active and updated registration data of the Holder, such as, but not limited to, the full name and respective registration number in the CPF or CNPJ, date of birth (or constitution, in the case of companies), residential and/or commercial address, and cell phone number and area code, in order to allow for their correct identification and the amounts deposited in the Account.

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All documents and information related to the Holder's registration will remain securely in the possession of Mangueplast, which undertakes to take all necessary precautions to ensure the protection of the data collected.

The Holder authorizes Mangueplast to transmit certain registration data, such as full name, CPF, email address, and credit card number, for payment purposes*.

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Mangueplast is a private company and, therefore, reserves the right, at its sole discretion and according to its registration analysis parameters, to accept or not the adherence of the Holder.

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Mangueplast reserves the right to block or cancel the Account due to the existence of evidence or identified effective wrongdoing, as well as registration discrepancies.

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3. Sharing Information with Third Parties

Mangueplast will not pass on, rent, or sell your email address. We will not share your personal information with other companies, in compliance with Law 13.709/2018, except with your express authorization or in the event of a court order.

 

We do not share credit card information with other companies, except with those responsible for payment processing, as provided by law. We are not responsible for how third parties collect, use, protect, or disclose information you may provide to them.

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4. Age Restriction

Mangueplast was designed for consumers over the age of majority. If you are under 18 years of age, you will not be allowed to submit your personal information to our site.

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5. Security

We have physical, electronic, and administrative security measures in place to protect personal data and information. These protection measures help us prevent fraud and unauthorized access to information, as well as maintain data integrity.

 

In addition, we have an Internal Security Policy so that Mangueplast employees do not have access to your personal information, ensuring that your data always remains secure.

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6. Users' Rights

All rights listed below can be exercised at any time through the CHANNEL dpo@mangueplast.com.br. We will be happy to assist you!

 

Access. You may request information about what data is stored and for what purpose.

Rectification. You may request the correction/update of some of your personal data, as it is your responsibility to keep it up to date.

 

Deletion. You may request the deletion of your personal data in the following situations: (i) when they are no longer necessary for the purpose for which they are used, (ii) when you no longer consent to the terms outlined here.

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7. Changes to this Statement

In the event of changes to these terms, in order to better serve our customers, we will publish such changes to the privacy policy and notify you about this situation. We will also keep previous versions of this Privacy Policy archived for you to compare.

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8. Data Storage Period

Data is stored for as long as necessary to provide services/products, as provided in article 15, item I of Law 13.709/2018. In cases where we no longer need your information to provide services/products, we will only store your data as long as we have a valid legal basis, or in the cases provided for in article 16 of said Law. In some cases, we may retain your data for a longer period, especially when necessary for the establishment, exercise, or defense of rights.

 

9. Consent

You are consenting to access your personal data for the purpose of registration and contact.

 

10. Data Protection Officer (Data Protection Law)

During the storage period by Mangueplast, there will be a responsible party exclusively for the data, in accordance with art. 41 of the General Data Protection Law. This person will be responsible for the data if there is a need to present it to the competent authority.

 

Contact: dpo@mangueplast.com.br

 

SUMMARY

Mangueplast respects your privacy. When you connect with us, we want you to know that your personal data and credit card information are safe. Just as we are dedicated to providing you with an easy and secure virtual experience.

 

The personal information stored on our site helps us better understand the interests of our customers, and our effort to serve you with the best possible service never ceases.

If you still have any questions, please feel free to contact us through our customer service channels.